Your chargers are on the map. Are drivers choosing them?
Data feeds put your stations on the map. When drivers compare stations, they also need accurate details, recent photos, and replies to their reviews. Obenan keeps that side current.
Two layers of data. Only one is managed.
Every public charging station exists in two separate data layers. Charging operators usually manage Layer 1 closely. Layer 2 often gets less attention.
Layer 1: Operational Charging Data
Real-time, machine-generated technical data about the physical charger. This layer is already handled by your CPMS and data aggregators.
- Real-time connector availability
- Connector types and power output
- Tariffs and pricing
- Roaming authorization
Layer 2: Business Identity and Trust
The business details drivers read before they choose a station: names, photos, reviews, categories, and access notes. Charging data feeds do not manage this layer. Drivers rely on it, so keep station information consistent across maps, directories, and AI answers.
- Business photos and descriptions
- Review management across the network
- Listing accuracy across 100+ directories and platforms
- Correct categories and attributes on maps
Layer 1 puts your chargers on the map. Layer 2 is what drivers read when they compare stations. Both matter.
What drivers often say about public charging stations
Many charging networks have no process for answering reviews. Unanswered complaints can discourage drivers who are comparing charging stations.
“Charger shows available on the app but has been broken for weeks.”
“Only 22 kW despite being advertised as 50 kW fast charger.”
“Charged me twice. App shows one price, receipt shows another.”
“Three out of four connectors broken. The one working one charged at half speed.”
“App says station is here. It is inside a private car park. Cannot access.”
“Support line listed on Google rings to a different company entirely.”
“Drove 15 minutes to get here, charger is out of order. No sign, nothing.”
“Dark, no lighting, felt unsafe charging alone at night.”
“Station moved across the street months ago. Maps still point to the old spot.”
“Payment failed twice. Ended up driving to the next station 20 km away.”
“Navigation brought me to a residential street. No charger anywhere.”
“Great location but zero maintenance. Cable damaged and hanging loose.”
“Card reader broken. Had to download yet another app just to start charging.”
“Two pins on Google Maps for the same station. Reviews are split between them.”
“Waited 40 minutes. No queue system, no estimate, nothing.”
“Listed as 24/7 on Google. Gate was locked when I arrived at 10 PM.”
“Error after error. Third time I have tried this station. Never works.”
“Supposed to be a 150 kW charger. Never goes above 40.”
“Google Maps says charging station. Nothing here but an empty parking lot.”
“Cable too short, had to park across two spaces. Other drivers were furious.”
“ICE vehicle blocking the charger. No enforcement, no signage.”
“No shelter, no bench, nothing. Stood in the rain for 45 minutes.”
“Photos on Google are from 2021. Station looks completely different now.”
“Reviews mention the charger was removed a year ago. Still on Google Maps.”
Five listing problems to check across your charging network
These are not edge cases. They are systemic patterns that affect public charging networks across Europe.
Your AI talks to our AI
Manage your entire charging network from ChatGPT, Claude, or any AI chat interface your team already uses. No new dashboard. No learning curve.
Your AI Talks to Our AI
Simulated conversation. Actual responses depend on your connected network data.
From audit to network governance, in phases
A phased rollout designed for charging networks operating across multiple countries.
Audit and Baseline
Phase 1
- Full station visibility audit across all platforms
- Duplicate pin and data-feed lock-in detection
- Review corpus analysis by theme and market
- Unclaimed and ghost station identification
Claim and Correct
Phase 2
- Ownership claims for unclaimed station listings
- Duplicate pin suppression requests
- Ghost station removal workflows
- Category, attribute, and hours corrections
Sync and Govern
Phase 3
- 100+ directory and platform synchronization per station
- Automated review response in local languages
- Photo and description optimization
- Real-time listing anomaly detection
Maintain and Scale
Ongoing
- Continuous governance monitoring
- New station onboarding propagation
- Monthly network performance reports
- Data-feed lock-in monitoring
Questions Before You Connect
Keep your stations accurate on the maps and AI answers drivers rely on.
We will audit your charging network across the major discovery surfaces and show you which stations need attention.